Minister of Transport announces new Verified Traveller program to improve the security screening experience for eligible travellers

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Minister of Transport announces new Verified Traveller program to improve the security screening experience for eligible travellers

DECISIONS

Compensation, denial of boarding – Younus v. Flair Airlines Ltd., 2023 BCCRT 419

Claim for compensation for denial of boarding – applicant sought compensation under the Air Passenger Protection Regulation (“APPR”) and reimbursement of related travel expenses – Flair claimed that applicant’s inability to board was due to a “technical glitch” – Flair claimed no compensation was owed under the APPR, which it said covers only overbooking – Tribunal found that whether there was a glitch or not, ultimately Flair did not seat the applicant on the plane because it was already full – applicant was denied boarding within the meaning of the APPR – compensation ordered in the amount of $2,602.12 – claim for reimbursement of accommodation and transportation costs dismissed

Compensation, flight delay – Singh v. Air Canada, 2023 BCCRT 436

Claim for compensation for flight delay – applicants sought compensation under the APPR – Air Canada admitted that delay was a result of “crew constraints”, but also said they were safety constraints due to the COVID-19 pandemic that were outside of its control – Air Canada claims no compensation was owed under the APPR – Tribunal found that Air Canada failed to establish that the delay was outside of its control or due to safety constraints – applicants entitled to compensation under the APPR – compensation ordered in the amount of $1,561.78

CTA DECISIONS

Suspension – Sunnyfield Aviation Associates, L.L.C. – Order No. 2023-A-S-103

License no. 100008

Suspension – ExecuFlight, Inc. – Order No. 2023-A-S-104

License no. 060042

Application – NDK Air Ltd. – Determination No. A-2023-112

Application for license to operate a non scheduled international service, small aircraft, to transport traffic on a charter basis between Canada and any other country – license issued, subject to conditions

Application – NDK Air Ltd. – Determination No. A-2023-111

Application for license to operate a domestic service, small aircraft – license issued

Application – Swiss Private Jet SA – Determination No. A-2023-110

Application for license to operate a non scheduled international service to transport traffic on a charter basis between Switzerland and Canada – license issued, subject to conditions