‘I’m furious’: Chief accessibility officer’s wheelchair left in Toronto by Air Canada flight

TOP STORY

‘I’m furious’: Chief accessibility officer’s wheelchair left in Toronto by Air Canada flight

DECISIONS

Compensation, flight cancellation – Lukács v. Air Canada Rouge LP, 2023 FC 1358

Claim related to flight cancellation – simplified action – plaintiff booked round-trip flight with Air Canada Rouge (ACR) – plaintiff’s itinerary was changed twice by ACR due to flight schedule change – plaintiff attempted to contact ACR customer relations to make alternate travel arrangements, but was unable to get through – plaintiff ultimately cancelled his trip and requested a refund – ACR provided the refund – plaintiff also submitted a claim for compensation of $400 to ACR pursuant to the Air Passenger Protection Regulations (APPR) – ACR rejected the claim and argued it complied with its legal obligations – plaintiff brought an action for compensation – plaintiff alleged he was inconvenienced by the changes to his itinerary – action dismissed

Restraining order, contravention – Superintendent of Private Career Colleges v. Island Air Flight School & Charters Inc., 2023 ONSC 5794

Superintendent seeking restraining order pursuant to the Private Career Colleges Act (the “Act”) prohibiting respondent from offering or advertising vocational programs to the public – respondent not registered under the Act – respondent violated the Act by providing vocational training until at least August 2019, when it stopped doing test recommendations – no reasonable grounds to believe that respondent would continue to violate the Act – court declined to exercise its discretion to issue restraining order

Compensation, flight delay – Richardson et al. v. WestJet Airlines Ltd., 2023 NSSM 56

Claim related to flight delay – claimants booked round-trip flight with WestJet – departure flight cancelled due to weather conditions – claimants issued a new itinerary, which they accepted – new departure flight delayed due to flight crew availability – total delay of approximately 3 ½ hours – claimants submitted a claim of $400 each to WestJet pursuant to the Air Passenger Protection Regulations (APPR) – WestJet rejected the claim and argued it complied with its legal obligations – claimants brought action for compensation – compensation ordered in the amount of $800, plus costs

CTA DECISIONS

  • Application – Air Canada also c.o.b. Air Canada rouge, Air Canada CargoDetermination No. A-2023-211
    Application for license to operate, through code sharing, scheduled international services, large and all cargo aircraft, in accordance with the Memorandum of Understanding between the Government of Canada and the Government of the Kingdom of Cambodia on Air Transport – license issued, subject to conditions
  • Suspension – Stark Airways, LLCOrder No. 2023-A-S-258
    License no. 080071 – license reinstated effective October 20, 2023
  • Suspension – BAIRLINE Fluggesellschaft m.b.H. & Co KGOrder No. 2023-A-S-263
    License no. 220052 – license reinstated effective October 26, 2023
  • Suspension – Mayo ClinicOrder No. 2023-A-S-259
    License no. 170057 – license reinstated effective October 24, 2023
  • Application – Tyrolean Jet Services GmbH c.o.b. Tyrolean Jet Services Order No. 2023-A-25
    Application for exemption from the requirement to appoint an agent who has a place of business in Canada and, in writing, provide the Canadian Transportation Agency with the agent’s name and address – exemption granted
  • Application – Tyrolean Jet Services GmbH c.o.b. Tyrolean Jet Services Determination No. A-2023-213
    Application for license to operate a non scheduled international service to transport traffic on a charter basis between Austria and Canada – license issued, subject to conditions

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