Canadian Transportation Agency orders Air Canada to pay passengers compensation for cancelled flight

TOP STORY

Canadian Transportation Agency orders Air Canada to pay passengers compensation for cancelled flight

 

CTA DECISIONS

Application for compensation for inconvenience under Air Passenger Protection Regulations – flight cancelled, leading to itinerary change and overall delayed arrival of over 15 hours – Air Canada denied claim on basis that cancellation was due to safety – at hearing, Air Canada argued that cancellation was out of their control, due to first officer being unable to complete refresher training required by Canadian Aviation Regulations – Air Canada ought to have known before day of flight that first officer had not completed required training – arguments and evidence did not address steps taken to replace first officer before that date, why cancellation did not occur earlier, alternatives to cancellation, or whether contingency plan was in place – in absence of evidence, Agency found cancellation within Air Canada’s control – each applicant entitled to $1,000

Licence No. 200042

Licence No. 150098

  •  Suspension – Flightcraft Aviation Services, Inc. c-o-b Flightcraft Aviation ServicesOrder No. 2022-A-24

Licence 120060 

Licence 010121

Licence 090134

Licence 977086

Licence 210002

 

TC/TSB NEWS

 

INDUSTRY ASSOCIATION NEWS

 

UNION NEWS

 

AIRPORT NEWS

 

ROTARY OPERATOR NEWS

 

AVIATION NEWS

Related Articles

CIRB Authorizes Representation Vote for Air Canada AMEs and Skilled Trade Groups

TOP STORY The Canada Industrial Relations Board (“the Board”) authorized a representation vote for approximately 2,250 maintenance employees at Air…

Air Transat Pilots Call for a Modern Contract as Decade-Old Agreement Expires

TOP STORY MONTREAL — Today marks the expiration of the Air Transat pilots’ collective agreement that had been in place…

Air Canada Ordered to Pay Passengers $10M in Damages After Class Action Over Ticket Prices

TOP STORY The Quebec Court of Appeal is ordering Air Canada to pay passengers more than $10 million in damages…