Flight delays not Air Canada’s fault, B.C. tribunal says

TOP STORY

Flight delays not Air Canada’s fault, B.C. tribunal says

DECISIONS

Compensation, flight delay – Sull v. Air Canada, 2023 BCCRT 385

Claim for compensation for flight delay resulting in missed connecting flight – Air Canada made alternative flight arrangements for the applicant – delay was due to airport limitations caused by circumstances outside of Air Canada’s control – Air Canada complied with its obligations under the Montreal Convention and the Air Passenger Protection Regulations – claim dismissed

CTA DECISIONS

License no. 210069 – license reinstated effective May 10, 2023

Application for exemption from requirement to appoint an agent who has a place of business in Canada and, in writing, provide the Canadian Transportation Agency with the agent’s name and address – exemption granted

Application for license to operate a non scheduled international service to transport traffic on a charter basis between Bulgaria and Canada – license issued, subject to conditions

Application for license to operate a non scheduled international service to transport goods on a charter basis between China and Canada – license issued, subject to conditions

Application by Air Transat, on behalf of itself and SmartLynx Airlines Malta Limited (SmartLynx), for approval to permit Air Transat to provide its scheduled international service between Canada and each of the following countries: Cuba, the Dominican Republic, Jamaica, Mexico, and the United Kingdom, and between Canada and the European Community and its Member States, using four aircraft with flight crew provided by SmartLynx, beginning on May 18, 2023, to October 31, 2023 – approval granted, subject to conditions

License no. 962468

License no. 210014

License no. 210013

License nos. 130049 and 130050

  • Consumer Complaint – Natacha Marie Danielle Suzanne Tessier and Blanca Viridiana Alcantar Gonzalez against ABC Aerolineas, S.A. de C.V. (Interjet) Decision No. 60-C-A-2023

Complaint regarding flight cancellation – applicants purchased tickets for a one-way flight to from Huatulco, Mexico to Montréal, Québec – flight cancelled before scheduled departure date – applicants issued a travel credit corresponding to price paid for tickets, including the amount paid to transport an animal in the cabin – applicants seeking either a refund of their tickets or to be able to use the travel credit to transport an animal in the cabin – respondent did not file answer to application – applicants’ claims accepted as undisputed – Interjet did not properly apply the conditions of its Tariff – compensation ordered

  • Consumer Complaint – Jean Clément Paris and Diane Godmaire against ABC Aerolineas, S.A. de C.V. (Interjet) Decision No. 60-C-A-2023

Complaint regarding flight cancellation – applicants purchased round-trip tickets for travel from Montréal, Quebec to Cancun, Mexico – applicants cancelled their flights and requested a refund – applicants seeking a refund – respondent did not file answer to application – applicants’ claims accepted as undisputed – Interjet did not properly apply the conditions of its Tariff – compensation ordered

License no. 120042

License no. 967558

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